Terms Of Use

By purchasing a pre-made website template, print design or custom web design, you - the client - are indicating your acceptance of the following terms and conditions. These terms and conditions serve to protect both the client and Simply Chic Creative. If you do not agree with any of these terms and conditions, please do not contact us for any services.

Authorization of work

Simply Chic Creative is engaged as an independent contractor, and is authorized to access any hosting or domain account for the purpose of installing and/or updating a website design for the client. The client authorizes their hosting service(s) to allow Simply Chic Creative full access the client's hosting and domain accounts as needed for such work.

Payment

Accepted forms of payment are credit cards and instant payments through Paypal. Personal checks, money orders or Paypal e-checks are not accepted. For custom design projects, unless other arrangements are agreed upon a non-refundable deposit of 50% of the estimated project cost is requried to start the project and/or place you on our waiting list. The final 50% balance (plus any additional fees due to design or requirements changes requested by the client) is due prior to installation of the approved website design. All payments are non-refundable. In the event of client cancellation or scheduling conflicts, all payments may be non-refundable.

Content and copyright

By purchasing a pre-made product, you agree that the graphics and HTML contained are to be used only for the purpose for which they were intended, and only for the domain name under which they were originally purchased. They are not to be re-sold, distributed, transferred or used elsewhere in whole or in part. All graphics remain the property of Simply Chic Creative and are not to be copied or duplicated in whole or in part. All links and credits to Simply Chic Creative are to remain intact. For custom designs, ownership of the final version graphics will transfer to the client upon final payment in full for all services rendered. Ownership and copyright for all source graphics, code & software remains with Simply Chic Creative.

Communication and client support

Timely and accurate communication is critical to the success and timely completion of your project. We will work diligently on your project and will provide an estimated time of completion and will keep you informed via email if there will be any changes to this timeline. All communication will be done via e-mail unless other arrangements are agreed upon. For any requests made for information, graphics or content needed for us to complete your project that are not received within 30 days, Simply Chic Creative reserves the right to cancel the project & the client may forfeit any fees paid to that point.

Simply Chic Creative will provide e-mail support for a period of 30 days from completion and approval of your project. After that period, there may be an hourly support charge of $50/hour depending on the nature and complexity of your request.

Customizations and additional services

Unless stated and/or agreed to otherwise, all items are sold as is stated within the item description. We do accept customization requests (including but not limited to wording, color schemes, etc.) however they may incur an additional fee. For any such requests we receive we will provide a written quote via e-mail within 2 business days of receipt. Please be sure to contact us with any questions BEFORE making your purchase.

Your purchase of a pre-made website template includes free installation of the template with an approved hosting provider. If you choose to use a provider not included in that list, you will receive all graphics & HTML for the template via e-mail attachment for you to install with the provider of your choice. We cannot provide any technical assistance with templates & other product that we do not install for you. Template installation does not include set-up of product categories, products, additional text or shopping cart unless otherwise agreed to or is included in the purchase of that design. We do offer such services at an additional fee that will need to be discussed and agreed to in advance, which will depend on the scope of the services being requested.

Delivery of finished products

All products will be delivered electronically, via email and/or digital delivery.

Return Policy

Due to their nature, once your items have been delivered and/or installed no refunds will be given. We pride ourselves on customer service & are happy to help you resolve any issues you may be having with regard to the item. We may be able to offer assistance on web host-related questions but since we are not the service provider we may not be able to answer every question but will do our best to help as we can. Please be sure to ask any & all questions you might have BEFORE purchasing your item.

Our portfolio

Simply Chic Creative reserves the right to use any finished product, or portion thereof, as part of our product portfolio.

Refusal of service

Simply Chic Creative reserves the right to refuse service for any reason. Any payments made for services that will not be performed will be refunded in the same manner in which they were originally paid.

Privacy

Your privacy is important. Simply Chic Creative will never share or sell your personal information. All correspondence will remain private.

Liability & legal notice

Any service purchased from Simply Chic Creative is provided 'as is' without warranty of any kind that the project will be uninterrupted or error-free. Simply Chic Creative will not be liable to you or any third party, on any legal theory for any direct, indirect, special, incidental, punitive, exemplary or consequential damages arising out of the use of any service, graphic or code, or the use of any hosting service, service provider, telecommunications carrier, internet servers, third party e-commerce programs, or your site visitor's computer or internet software, including, without limitation, service interruptions caused by acts of God and/or nature, or any other circumstances beyond our reasonable control, any lost profits, business interruption, loss of data or otherwise, even if expressly advised of the possibility of such damages. Simply Chic Creative does not guarantee the service of any third-party service providers.